CUSTOMER SUPPORT ANALYST
IDBS is a leading global provider of advanced software for research and development (R&D) organizations to securely capture, manage, share and exploit structured and unstructured data. Our customers around the globe trust us with their data, their business and their success and we enable them to get back to what they do best: science.
Do you have a desire to be an integral part of a growing and diverse team? We’re looking for analytical candidates to resolve customer application questions, problems and incidents. This role plays a vital role in enabling IDBS’s customers to realize the maximum value and benefit from our software solutions. IDBS is a proud operating company under the Life Sciences division of Danaher Corporation.
To learn more about IDBS, please visit https://www.idbs.com/about/
This role will be required to operate in a shift pattern once established in the team.
• Respond to customer questions and product incidents by phone, email and online and process through to resolution, recording the status, further communications and outcomes via the IDBS Customer Relationship Management (CRM) system • Problem solve customer issues through a broad range of processes, methods and collaboration with other members the team ensuring customers’ satisfaction. Proactively provide updates to the customer on the status • Work closely with the IDBS Engineering and Product teams to resolve software issues and defects • Collaborate with Professional Services and Account Management Teams to discuss customer problems, progress requested improvements and proactively support current customer opportunities as a customer advocate • Proactively assist our customers in understanding IDBS products, services and ongoing issues through the ongoing development of reference documentation • Contribute to the development of the team Knowledge Base and on line resources
Desirable Skills • Experience of Unix/Linux operating systems • Experience of relational databases and database API technologies • Practical experience in a programming / scripting language, e.g. JAVA, Python or Perl or practical experience in statistical programming, e.g. R
U.S CREATIVE AT APPLE
Do you have a passion for connecting with other people? As a Creative, you inspire creativity by sharing your knowledge with Apple Store visitors — first-timers or longtime loyal customers alike. You’re the foundation of the Apple Store’s welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful. Both full-time and part-time jobs are available.
Description: As a Creative, your main role at the Apple Store is that of instructor, whether guiding small groups to learn or helping individuals complete projects. You use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going. But you’re also an excellent listener, taking the time to understand what each user hopes to achieve or learn. By adjusting your teaching style to each user’s individual skill level, you maximize his or her understanding and your own time. You recognize that purchasing a new product can sometimes help customers attain their goals. You spend much of your time leading scheduled training sessions, but you’re still comfortable interacting with store customers between those sessions. You’re proud to enrich the lives of others – whether customers or team members – through teaching, in the way only a Creative can.
Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products.
SUPERVISOR, SMELTER MAINTENANCE
Freeport-McMoRan is a leading international mining company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry.
Freeport-McMoRan is one of the world’s largest publicly traded copper producers, the world’s largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner. We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan.
Under general supervision, supervises, coordinates and controls the safe and efficient operation of an assigned work unit. • Assigns, supervises, and reviews the work of staff for assigned work unit • Implements production plans according to approved schedule • May participate in the full range of daily operational duties, performing the most difficult • Inspects and evaluates work in progress, identifies any problem areas, and may direct remedial action • Conducts performance evaluations on subordinate staff • Prepares estimates of the staffing, materials, and equipment requirements for projected work activities • Maintains an inventory of parts and materials • Approves purchases of materials and equipment, maintains time, materials and equipment use reports • Requisitions tools, supplies, materials and equipment • Trains staff in safety procedures • Maintains safety data sheets for crews • Performs other duties as required
FRONT OFFICE SUPERVISOR
Front Office Supervisor Reliable and engaging. As a Front Office Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you: Paid time off Medical, Dental and Vision, 401K • Complimentary shift meal • Employee benefit card offering discounted rates in Accor worldwide • Learning programs through our Academies and Educational Assistance for further development • Opportunity to develop your talent and grow within your property and across the world! • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
What you will be doing:
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests • Ensure employees are informed daily about priorities to personalize service Your experience and skills include: • Service focused personality is essential • Previous experience in a similar leadership role is an asset • Prior experience working with Opera or a related system • Strong interpersonal and problem solving abilities and the ability to lead by example.
ENVIRONMENTAL SERVICES WORKER
Maintains a safe and sanitary environment for visitors, patients and employees.
Position Responsibilities: • Cleans and maintains Virtua facilities as directed. Includes responsibilities such as cleaning, removing trash, linen distribution, and room set up. • Maintains universal precautions to ensure patient and employee safety. • Safely handles and disposes of regulated medical waste, and other trash. • Responsible for proper chemical usage and maintaining a safe environment, including storage of chemicals. • Other duties as assigned. • May assume linen responsibilities as required. • May be required to work in other facilities as assigned.
Position Qualifications Required / Experience Required: Prior customer service experience preferred. Ability to speak English required.
Training / Certification / Licensure: A valid driver’s license is required for employees at the Virtua Lourdes Camden campus who are required to drive to transport waste.
CUSTOMER SERVICE REPRESENTATIVE
Equal Opportunity Employer: Minority/Female/Disability/Veteran HAPPY PEOPLE MAKE HAPPY CUSTOMERS If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference.
At Waste Management, we are looking for people who are committed to listening to our customers, understanding their needs and providing solutions. Interested in joining the team? We are looking to hire immediately for our upcoming training class starting on September 14, 2020.
As a Customer Service Representative, you will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. We are a People First organization, with a mission of putting our customers at the center of everything we do.
Customer Service Representatives must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, cool and collected in a fast-paced, ever changing environment is a must! To ensure we are able to handle our customers’ needs, our employees must be punctual, dependable and reliable.
There are no late-night shifts and only limited weekend hours for our representatives.
• Ability to quickly assess information and make decisions • Ability to effectively multi-task and quickly navigate multiple systems • Excellent verbal, written and keyboarding skills • Proficient with Microsoft Office programs (Outlook, Word) • High school diploma or GED • Ability to complete a mandatory 6-week paid training • Customer service experience is a plus The Hours: 40 hours – 8 hour shift between the hours of 7:00 AM and 5:00 PM.
You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities Click Here!
• Coaching, and motivating your team to drive sales that deliver exceptional customer service • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service • Delivering sales, customer experience, merchandising, visual, and operational expectations • Act as a partner between customers, sales associates and store leadership • Ability to learn and share expertise of products and trends to fit customer’s needs • Maintains an awareness of all product knowledge, and current or upcoming product / trends • Contributes to a positive and inclusive work environment • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting • Confident and comfortable engaging customers to deliver an elevated experience • Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment • Initiates completion of tasks or activities without necessary supervision • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis • High level of ethics, values, integrity, and trust • Flexible availability – including nights, weekends, and holidays